To be a successful mediator requires a deep legal understanding of conflicts and familiarity with relevant legal texts. It demands personal strength, effective dialogue management, and persuasive skills. Mediation, as an alternative dispute resolution, has gained significant attention lately for its time, effort, and cost-saving benefits. The extensive judicial experience of the general manager of Nazaha Law Firm and its team enables them to be successful and convincing mediators, ultimately alleviating the burden on the judicial system.